Job Description

We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience as a server. It is the server's duty to welcome each guest to the table and dining room and ensure that their meal and beverages are served in a timely fashion and presented in accordance with restaurant standards. Keep the table cleaned and cleared, honor and respect special requests and help create a memorable and joyful experience for our guests. Learn our menu, wine list, cocktail lists to help inform and guide guests through our offerings.

We also offer many other great benefits such as:

• Flexible schedule
• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay

Duties and Responsibilities:

• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others
• Oversee and guide guest’s complete dining and restaurant experience and strive to welcome guests with an authentic sense of hospitality
• Provide knowledgeable, approachable, efficient, energetic service at all times
• Presents a clean and professional appearance, with hair pulled back, clean apron if appropriate, abiding by dress code protocols.
• Full knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service. Including Chef daily specials
• Knowledge of all menu shortages prior to service
• Sales skills to build check averages
• Confident and correct use of POS system for order entry and payment processing
• Ensure food and beverage arrive to guests quickly and correctly; and confirming guest satisfaction
• Ensure proper table maintenance, including water service, pre-bussing, etc.
• Ensure guests are charged correctly and receive proof of payment in a timely manner
• Communicate respectfully with chefs (and kitchen team) as necessary
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Engage management for any guest issue or complaint
• Assist in maintaining the cleanliness of service tools and service areas
• Stock and prepare service related items

Requirements

• A minimum of one year experience serving tables professionally in another high volume, upscale restaurant or one year experience in Holly Hill Restaurant Group
• Two week training course on the floor as an assistant
• Food Service Handlers Card
• Must pass menu test
• Must Pass Wine, Beer and Cocktail test
• Must pass POS test

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is necessary.

Holly Hill & Co is a family of restaurants owned by award winning Chef and Restaurateur, Ouita Michel. From fine dining at our historic Holly Hill Inn, to Kentucky po' boy sandwiches at Windy Corner Market; from our famous beer battered fish and hand cut fries at Smithtown Seafood, to original takes on Kentucky classics at Honeywood in The Summit we offer flavors and experiences for everyone. Whether you're interested in baking fresh breads daily, pouring wine from an award winning list, or catering weddings in the heart of horse country, if it's hospitality you're looking for you've come to the right place. Welcome!

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